Within business ethics, the main concept is to build a trustworthy business that relates to customers. As a business owner, it is important to many customers and myself to be sure I’m being honest, my products are trustworthy, my associates are respectful in order to maintain persistency within my business.
Also known as corporate ethics, business ethics examines the principles and moral issues that arise in the atmosphere of a business. Business ethics applies the business conduct and the conduct of individuals and businesses or organizations.
Recognizing that realistic customers buys merchandise from company’s they trust. Trust is the core of a company. Customers don’t return to businesses that state dishonest things regarding their products and services. The trust within your company defines your company’s character, ability and strength.
Being open minded can not only help you attract customers, but you can open doors for referrals to be made. An open mind helps with improvements and creating new ideas. A diverse mindset will continue to grow your business and your clientele.
Meet all obligations you set for your company. Customers remembering guarantees and promises that are made by businesses. Dishonoring what you origanally said your company will be set out to compete puts your company’s intergrity in jeopardy and could potentially lose customers and referrals.
Be sure all documents including advertisements are written clearly and all customers and employees can read the material. This useful business ethic will help you with the risk of being audit by the Internal Revenue Service, better known as the IRS.
Being active in your community shoes that as a business owner, you are responible and an active contributor. Sponsor a baseball game for a local church to raise money for a homeless shelter. Host a bake sale or go a Meals-On-Wheels campaign for a weekend in your community. You can have potential of meeting new clients or prospects as well as get your business name out to the community.
Keep in mind it is always a bonus to know how your business finances stand. Many companies hand their finances over to CPAs and never really look into their own record keeping. Being sure you know what is going on with your company’s finances will help you learn the difference of staying in business and surviving in the business.
Remember the rule your mother told you growing up? “Treat everyone as you would like them to treat your grandmother.” The same rule applies in business and customer service. Giving your customers the highest customer service will help you see the difference between receiving more business and maintaining the same list of clients you try to maintain interested in your products and services.
Apply these business ethnics and watch your business grow! See you at the top!